AI receptionists for hotels and restaurants
Every call answered. Every booking captured.
HopPath builds AI receptionists and business automation. Calls turn into bookings, and your team stays free to look after guests.
No sales pitch. We listen to how your phone is handled today and tell you honestly if we can help.
CallerHi, do you have a room for two nights from the 14th?
AI receptionistI can take your booking request. May I have your name?
Saved for the front desk
Awaiting confirmation- Name
- Sarah Mitchell
- Dates
- 14 to 16 Nov
- Guests
- 2
- Room
- Standard double
Sample, fictional hotel
Connects to the tools you already use
- Google Sheets
- Google Calendar
- Gmail
- Cal.com
- Your booking system, on request
Every call, in one place.
Who called, what they wanted and what happens next. Your front desk confirms; the receptionist never promises a room.
- Calls
- Bookings
- Hotel facts
- Settings
Today
- Room enquirySarah Mitchell02:14Saved
- Check-in question01:47Answered
- Urgent problem00:52Transferred to manager
Transcript
CallerHi, do you have a room for two nights from the 14th?
AI receptionistI can take your booking request. May I have your name?
CallerSarah Mitchell.
Booking request
Awaiting confirmation- Name
- Sarah Mitchell
- Dates
- 14 to 16 Nov
- Guests
- 2
- Room
- Standard double
Handles the routine. Hands you the rest.
Answers from the facts you give it
CallerWhat time is check-in?
AI receptionistCheck-in is from 2 pm and check-out is at 11 am. Anything else?
CallerIs there parking?
Sample, fictional hotel
A person takes over when it matters
Emergencies and angry callers go straight to your duty manager. The receptionist says so and transfers the call.
Live in three hops.
- 1
Step 1
A 15-minute call
You tell us how your phone is handled today. We tell you honestly whether we can help.
- 2
Step 2
We build and test it
Your hours, your rooms or menu, your rules. You hear it and approve it before any caller does.
- 3
Step 3
You go live
We stay on hand after launch to fix problems and make changes.
Rules built into every receptionist.
- It says it is an AI at the start of the call.
- It never says a room or table is free unless it is connected to a live system.
- It never asks for card numbers.
- It transfers emergencies and angry callers to a person.
- It uses only the facts your business gives it. If it doesn't know, it takes a message.
- It keeps calls short and polite, and says goodbye once.
Questions people ask
What if something goes wrong on a call?
AI can make mistakes, so the receptionist is built to limit the damage. It takes a message or hands over to a person when it is unsure, and it never confirms availability by itself. Every request is saved for your team to check, and we fix problems as part of support.
Do I have to change my software?
Usually not. Requests are sent to tools you already use, such as a spreadsheet, a calendar and email. If you use a booking system, we look at whether it can be connected when we speak.
Will callers know it is an AI?
Yes. It says so at the start of every call.
Are calls recorded?
That is your choice. If you want recording, it has to follow the law where you and your callers are, and we talk that through before you go live. See AI receptionists and call recording in our privacy page.
What does it cost?
A fixed setup fee, plus an optional monthly plan. We quote after the call, once we understand what you need.
Where do you work?
We work remotely with businesses worldwide, including the US, UK and Canada.
Want to hear it with your own business details?
A 15-minute call is enough to show you how it would answer your phone.
Coming later: talk to the receptionist live, right here